Please visit our Frequently Asked Questions for any questions or concerns:

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The MAPS Volunteer Program looks for dedicated and hark-working volunteers who are serious about making a difference for patient safety. We want responsible and reliable volunteers who are able to provide great quality and reproducible observations for RRMC hospital administration. Because we invest so much time and energy in the training of our volunteers, we only want serious and dedicated volunteers who will get the job done in the  most professional and sophisticated manner possible. Please review the responsibilities and commitment that we expect from you as you further explore our website and volunteer program. Thank you.

MAPS Program Commitment:

1. Required: One Year Commitment with the MAPS Program (or a minimum of 3 quarters according to the UCLA school year, with the 1st quarter starting the quarter that you receive training. Example: Join & Train in Winter Quarter 2010. Commitment starts Winter Quarter 2010 and ends after finishing Fall 2010).

2. Required: 8 Units Assigned per Month (mandatory completion at the end of the month)

3. Recommended: ~2 Floor Assignments per Week (do not procrastinate!)

4. Required: minimum of 2 hours per unit assigned (this is a minimum of a total of 16 hours each month)

5. When volunteer is done with all 8 units, volunteer is at leisure to do extra volunteering for whatever unit(s) she or he desires. Examples: more Emergency Department, more Doctor and Resident Rounding Team Shadowing, more Phlebotomy Shadowing, etc.

6. Required: Attend MAPS 1-hour Quarterly Meetings

7. For Summer, Winter Break, & Spring Break – MAPS goes “dark.” Volunteers are not required to volunteer but if they are in the UCLA area, they are more than welcome to go above and beyond in order to gain more volunteering experience and further contribute reliable data for patient safety observations.

Apply to our program by clicking on the links below:

Read the MAPS Welcome Letter.