How to Apply

All applications will be due by 11:59pm of Friday October 20th.


Dear Prospective M.A.P.S. Volunteer,

Thank you for your interest in Measuring to Achieve Patient Safety (M.A.P.S). We are one of the largest student-run volunteer programs at the Ronald Reagan Medical Center (RRMC), and have also expanded our program to the Santa Monica Hospital (SMH). We are currently recruiting volunteers at both RRMC and SMH, and our third program, the Fall Ambassador Program (FAP). Because our program at RRMC is near full capacity, we can only offer a limited number of acceptances. However, we are seeking  more volunteers for our SMH program and FAP.

At RRMC, our program exposes volunteers to almost all areas within the hospital, allowing for invaluable volunteering experiences as students are able to interact with a diverse range of staff. As a volunteer, you will conduct safety observations within RRMC on general floors, intensive-care units, the emergency room, post-anesthesia care unit, and much more. You will also have the opportunity to observe physicians, nurses, care partners, phlebotomists, respiratory technicians, and physical therapists, among other health professions.

At SMH, volunteers are able to conduct safety observations at two units: 4ICU and the Emergency Department. We are currently actively expanding our program at SMH to enable  our volunteers to observe more units. As an added bonus, SMH volunteers are assigned 6 units, rather than the standard  8 units for RRMC volunteers.

In our Fall Ambassador Program, volunteers will enjoy a more interactive role with health care professionals at RRMC than what is available through general M.A.P.S. volunteering. As a Fall Ambassador, you will work closely with charge nurses and care partners in heightening awareness to reducing patient falls through patient observations. Fall Ambassadors will have a portion of  of their monthly required 8 units replaced with units for FAP. For more information regarding FAP, please refer to the “MAPS Fall Ambassador Program” tab on our website!

Our M.A.P.S. Leadership Team guarantees that your involvement with our volunteer program will be highly satisfying – you will discover what you like and dislike about the health care system and develop a better idea of the profession that best suits you.

All questions, concerns, and comments should be directed to the M.A.P.S. Leadership team at Please do not hesitate to approach us with questions – the hospital is a dynamic environment, and there will always be unfamiliar situations. Your participation in our program will help M.A.P.S. improve patient safety.

Note: Please keep in mind that the LiveScan takes at least one week to clear, and a 2-step TB test may take up to three weeks to clear. If you have missed this deadline, please apply during  the following recruitment cycle.

Application Instructions:

  1. Please complete the following registration form:

  2. Starting Fall 2016, all applicants must submit the following materials to the M.A.P.S. Leadership team at

    1. CV or resume
      1. These documents may be formatted at your discretion.
      2. However, your most current GPA must be indicated.
    2. A short paragraph (1000 characters max) answering the question:
      1. “Why are you interested in applying to M.A.P.S.?”
      2. Please state the specific program(s) to which you are applying.
      3. Please specify whether you have volunteered with another UCLA Health program  in the past (Care Extenders, Way Finder, etc.)
    3. FAP applicants must submit the Fall Ambassador Program Application as well, which can be found under the “Resources” tab.

    The deadline for this application will be posted on the homepage of the website. Please check back periodically. If you missed this deadline, please apply in the next recruitment cycle.

    Please combine all of these materials into a single PDF file named in the following format:
    [First Name Last Name] Name(s) of program(s) you are applying for

    [Jane Doe] RRMC, SMH, FAP
    [John Doe] RRMC, SMH

  3. All interviews will be conducted during Week 4 or Week 5 of each quarter (and at designated periods  throughout summer). Not all applicants will be offered an interview. Interviews will be scheduled on a first come, first serve basis. 


  4. Application results will be emailed one week after your interview. If accepted, you will receive your M.A.P.S. “New Volunteer Acceptance Letter” and the link to schedule a meeting with Regina Naanos, the Volunteer Coordinator who processes MAPS volunteers.

Instructions for Accepted Applicants:

  1. First meeting with Regina Naanos:
    1. Visit the UCLA Health Volunteer Services page here for the list of mandatory  documents to submit:Complete all forms, modules, and health requirements + print out  required certificates:

      • Direct Referral Checklist
      • Coversheet and Acknowledgement Form
      • Application
      • Volunteer Agreement
      • Abuse Reporting Forms (3)
      • HIPAA Privacy and Information Security Training
      • CICARE Annual On-Line Training
      • Safe Patient Handling Training
      • Volunteer Services Training
      • Radiation Safety Training
      • Tdap Declination
      • Minor Student Volunteers’ Medical Clearance (only for students who are under 18 years old)

      Immunization Requirements:

      • Measles, Mumps, and Rubella (MMR)
      • Varicella (Chickenpox)
      • Tuberculosis (TB) Screening
      • Tetanus, Diphtheria, Pertussis Vaccine (Tdap)
      • Flu Vaccination
    2. Bring your MAPS New Volunteer Acceptance Letter.
    3. Do not be late to the appointment! Late arrivals will not be accommodated...
  2. Second appointment with Regina Naanos:
    1. Once your LiveScan results are returned, you will receive an email from the UCLA Medical Center’s Volunteer Office with instructions for signing up for the 2nd appointment.
    2. You will receive instructions on how to obtain your ID badge, PIN (personal identification number), and your volunteer jacket.
    3. If you do not hear back about your LiveScan results within 3 weeks, please contact the Volunteer Office. ..
  3. After you have received your ID badge and volunteer jacket, complete the Pre-Training Quiz (Training Manual Quiz). Please read the Training Manual thoroughly to answer. These two documents will serve as proof that you have received your ID badge and volunteer jacket. ..
  4. Training occurs during the first three weeks of each quarter (Fall, Winter, Spring). Sign-ups for training sessions will be sent via email.  Arrive  in your volunteer uniform: Volunteer Jacket, Khaki Pants, White Shirt/Polo, and ID Badge. ..
  5. After training, you should  become comfortable with the volunteering protocols and understand  the techniques required to conduct safety observations independently. Please  complete the Post-Training Quiz. ..
  6. You will only receive your unit assignments after you have submitted your Post-Training Quiz  and received a passing score . From then on, you will be responsible for performing  your duties and requirements as a MAPS volunteer. Please review these duties and requirements in the MAPS Training Manual as well as our website. 

*All forms mentioned here can be located under the Resources tab of our website.


The M.A.P.S. Leadership Team


Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s